Grendene UK Limited ("Grendene") is a luxury clothing accessories brand, specialising in designer footwear trading under the brand Melissa.  Grendene, with an address of 16 Great Queen Street, Covent Garden, London, WC2B 5AH, is a subsidiary of Grendene SA a company incorporated in Brazil.  The Website is owned, operated and provided by Grendene and/or one of its affiliates or subsidiaries.

Please note that any terms defined in the Terms and Conditions will apply to this Privacy Policy.

Grendene reserve the right to modify, suspend, amend or withdraw the whole or any part of this cookie policy at any time and for any reason without notice and without incurring any liability.  You are recommended to review this cookie policy each and every time you access the Website.


We use 'cookies' on this site. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and they are used to record how you navigate this Website on each visit; it is for this reason that we can recognise that you have visited the Website before. We use cookies to enrich your experience using the Website.  Under no circumstances will we use cookies as a means of collecting personal data about you.  

Most browsers automatically accept cookies, but you can change your browser settings to prevent cookies from being stored. You can do this by clicking on the "help" icon on your browser's menu.

If you choose to turn cookies off this will limit the service that you are provided with and may affect your overall experience and ability to make purchases.


We use cookies to enable us to develop our Website and reflect your interests by noting who has seen which pages, properties and advertisements (including click through from emails), how frequently particular pages are visited and determining the most popular pages of our Website. We use cookies to enrich your experience using the Website by allowing the Website to tailor what you see to what has been learned about your preferences during your previous visits to the Website.

The Website uses cookies to:

  • To remember the products you put in your basket on your last visit; this way we can keep your basket contents for you if you did not buy the products; and
  • Track customer behavior such as the pages visited on the Website and the rate of basket abandonment; this information is used to improve the Website and your browsing experience.

The Website may also use third-party tools such as Paypal; any such third-parties may place cookies through our Website.

You should be aware that some cookies are deleted from your computer when you close your browser ("session cookies") whereas other cookies remain on your computer until they expire or a fixed time has passed ("persistent cookies" - these cookies can be used to store information between browsing sessions).  

You can easily deactivate and manage cookies on your computer, the manner in which you do this is dependent on the software and browser you use, please refer to your software and browser provider for further guidance on deactivating and managing cookies on your computer.  

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